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Frequently Asked Questions

How does Softdisc work?

Softdisc is a disposable, single use menstrual disc that can be worn safely for up to 12 hours.

Softdisc has a soft, flexible rim made out of a medical-grade polymer that is made to fit inside the vaginal fornix, covering the cervix, and preventing menstrual fluid from entering the vaginal canal. The soft center “catch” collects rather than absorbs your menstrual fluid and holds the equivalent of 5 tampons.

Because menstrual discs do not plug the vaginal canal (like a menstrual cup or tampon), you will not experience dryness or irritation while wearing.

Is Softdisc a menstrual cup?

No, a common misconception is that Softdisc is a disposable menstrual cup. Softdisc is actually a menstrual disc which sits in a completely different part of the body than a menstrual cup. Due to the placement of a menstrual disc at the base of the cervix, the vaginal canal is clear which means you don’t experience the discomfort, dryness and irritation that you may with a menstrual cup. Likewise, because there is nothing plugging the vaginal canal, it means that you can actually have sexual intercouse while wearing Softdisc.

How long can I wear Softdisc?

You can wear Softdisc for up to 12 hours.

If your flow is especially heavy, you may find that on heavy flow days your changes will be more frequent.

Can I have sex while wearing it?

Absolutely. Because Softdisc sits at the base of the cervix (where a diaphram would sit), you can have mess-free sexual intercourse while wearing it. With a tampon or menstrual cup, you must remove it before having sex.

I have a very heavy period- will Softdisc work for me?

One Softdisc holds the equivalent of 5 tampons (or 3 super tampons).
Softdisc can hold up to 6 teaspoons of fluid and the average person menstruates about 3 teaspoons in 24 hours.

Can you go the bathroom while wearing Softdisc?

Yes, you can urinate and have a bowel movement while wearing Softdisc.
Softdisc may move a bit when you use the bathroom so don’t be alarmed if you see a bit of red in the toilet. Use a clean finger to double-check that the upper edge of Softdisc is in place behind your pubic bone, just as you inserted it initially.

How do I remove Softdisc?

Wash your hands and sit on the toilet. Hook your finger under the front edge pulling straight out and keeping Softdisc parallel to the floor. If you are having trouble reaching the disc, push down on your pelvic muscles (like you are having a bowel movement) to untuck the rim from behind your pubic bone.

Empty the contents of the disc in the toilet and either wrap in toilet paper or use the included disposal wrapper before placing in the trash.  

To watch a video of how to remove, click here.

Can I flush Softdisc?

No, Softdisc should be disposed of in the trash and is not meant to be flushed.

Can I reuse Softdisc?

No, Softdisc is not reusable and should be changed every 12 hours.

Will Softdisc fit me?

Softdisc was designed to fit the majority of menstruators, regardless of age. As every user has a unique internal shape and size, there is a small chance that Softdisc may not work for you. If Softdisc does not fit, we recommend you try our sister brand FLEX.

Learn about the differences between Softdisc and FLEX here.

Does it leak?

Softdisc should not leak if inserted properly.

Softdisc works by catching your blood as it comes out of your cervix. Menstrual fluid is collected (similar to a cup) rather than absorbed (like a tampon) reducing the likelihood of leaks.

You may notice leaking when going to the bathroom, and know that this is normal. When you use the restroom, your muscles tend to “bear down” and can push Softdisc from behind the pubic bone.

You can use a clean finger to check that the top of the rim is resting behind your pubic bone and you’re good to go.

How do I know if Softdisc is inserted properly?

You should not be able to feel Softdisc at all once inserted.

If you can feel it, try pushing Softdisc farther back before tucking the rim behind your pubic bone.

Is it possible for Softdisc to get lost inside of me?

No, Softdisc cannot get lost inside of you.

The cervical opening is far too narrow to allow an object to pass through.

If you have trouble removing Softdisc, don’t panic. Try sitting on the toilet and bearing down with the pelvic muscles which will push Softdisc towards the vaginal canal. Once in the vaginal canal, you will be able to easily hook your finger around the edge and comfortably pull it out.

Can Softdisc cause cramping or discomfort?

No, Softdisc should not cause cramping or discomfort when placed properly. In fact, you shouldn’t be able to feel it at all.

Unlike a tampon which is stiff and plugs the vaginal canal, Softdisc is flexible and moves with the contractions of your body, helping to ease or eliminate the pain of cramping.

If you experience discomfort while wearing Softdisc, review the instructions here and ensure you have placed Softdisc properly.

Did you change the product when you changed the name to Softdisc?

No, this is the same exact product with the same great benefits.

What is it made out of?

Softdisc is made of a medical-grade polymer blend that is designed for use inside the human body.

It is FDA cleared, hypoallergenic, BPA & phthalate free and made without natural rubber latex or silicone. To learn about the differences between FLEX and Softdisc, click here.

Does Softdisc have an expiration date?

Softdisc does not have a known expiration date.

Where can I purchase Softdisc?

You can purchase Softdisc on our official Amazon page. If you prefer to shop in store, check out our Store Locator to find a store near you.